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Digital Transformation in Design
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User Experience + Artificial Intelligence : Assessing the Qualities of AI-infused Systems
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This open access book addresses the thriving trend of embedding artificial intelligence (AI) and machine learning (ML) capabilities in products and services reaching the lay public, focusing on the user experience (UX) they prompt from a designerly perspective. It offers a UX evaluation method designed explicitly for AI-infused systems to answer one of the core problems affecting the relationship and interactions people have with such artefacts. The work investigates how people perceive and make sense of systems integrating AI capabilities, trying to understand how their meaning and significance can affect the experience of such products and what design challenges may arise. Given the fundamental premise that current UX methods cannot address AI-infused artefacts, it introduces the results of Meet-AI, a research project exploring specific ways to tackle these problems. The book then presents a comprehensive analysis of current UX methods, and a literature review focused on detecting possible gaps and the most suitable qualities to describe AI-infused systems, and summarizes the findings from all previous investigations into a UX evaluation scale: AIXE (AI user eXperience Evaluation). The book also portrays how the tool has been validated and expanded to become a more comprehensive method. It further describes how the scale has been applied to a comparative study of domestic smart speakers, and introduces a reversed interpretation of the outcomes, framing them as heuristics to inform the early phases of the design process and paving the way for future experimentations in the meta-design dimension.
Design Noir
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The first book to be published on the work of their partnership (in 2001), Design Noir is the essential primary source for understanding the theoretical and conceptual underpinnings for Dunne & Raby's work. Consisting of three elements - a 'manifesto' on the possibilities of designing with and for the 'secret life' of electronic objects; notes for an embryonic network of critical designers and, most famously, the presentation of the Placebo Project - a prototype for a critical design poetics enacted around electronic furniture-objects - Design Noir offers an in-depth exploration of one of the most seminal design projects of the last two decades, one that arguably initiated speculating through design in its contemporary forms. By detailing the logic and character of the objects that were constructed; the involvement of users with these objects over-time, and in the creation of a new kinds of spatially and temporally distributed moments of critique and engagement with things, Design Noir presents the case-study of the Placebo projectas a far more complex and subtler project than is often thought. As a bold and in many ways unprecedented experiment in design writing and book designing, Design Noir is itself an instance of the speculative propositional design it expounds.
See Yourself Sensing
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Did you know that we can see with our tongue? Or that we can plug our nervous system directly into a computer? With cybernetics, prosthetics, robotics, nanotechnology and neuroscience altering the way we perceive and experience space, the body has re-emerged as an important architectural site, revealing its astonishing potential as a creative medium. See Yourself Sensing: Redefining Human Perception is an explosive and unique survey that captures the fascinating relationship between design, the body, the senses, and technology. A timely discussion with cutting-edge design, See Yourself Sensing examines work from the last 50 years by artists, architects and designers who have been experimenting with the boundaries of our senses, changing the way we experience the world. The book explores the work of both established and upcoming artists, including internet sensation Daito Manabe, Korean artist Hyungkoo Lee, Lawrence Malstaf and collectives such as realities:united and Viennese-based Gelitin, and figures of worldwide acclaim, such as Ann Hamilton, Ernesto Neto, Carsten Höller, Olafur Eliasson and Rebecca Horn.
Talk to Me
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Published in conjunction with an exhibition at The Museum of Modern Art, Talk to Me thrives on an important late 20th-century cultural development in design: a shift from the centrality of function to that of meaning. From this new perspective, objects contain information that goes well beyond their immediate use or appearance, providing access to complex systems and networks and acting as gateways and interpreters. Whether openly and actively, or in subtle, subliminal ways, things talk to us, and designers write the initial script that lets us develop and improvise the dialogue. Talk to Me focuses on objects that involve direct interaction, such as interfaces, information systems, communication devices, and projects that establish a practical, emotional or even sensual connection between their users and entities such as cities, companies, governmental institutions, as well as other people. The featured objects range in date from the early 1980s - beginning with the first Graphic User Interface, developed by Xerox Parc in 1981 - with particular attention given to projects from the last five years and to several ones currently in development. Included are a diverse array of examples, from computer and machine interfaces to websites, video games, devices and tools, and installations. Organized thematically, Talk to Me features essays by Paola Antonelli, Jamer Hunt, Alexandra Midel, Kevin Slavin, and Koi Vinh. By introducing design practices that are becoming increasingly crucial to our world, the book presents a highly distilled sample of today's best design production that uses technology in creative and unexpected ways, showing how rich and deep design's influence will be on our future.
